THB168 Privacy Policy – Malaysia User Data Protection

1Introduction and Scope of This Policy

THB168 ("we", "Platform") values the privacy of every user who accesses and uses our services at thb168.ml. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information.

This policy applies to all users of the THB168 platform, including casual visitors, registered members, and any individual who interacts with our platform through our website, mobile app, or customer service channels. By accessing or using THB168 services, you acknowledge that you have read and understood this Privacy Policy.

THB168 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how organisations collect, process, store, and use individuals' personal information. We are committed to ensuring that your privacy rights are protected throughout your time with THB168.

2Types of Personal Data We Collect

THB168 collects personal information necessary to provide a complete and secure service. The following are the categories of data we collect:

3Purpose of Data Collection and Use

The personal information you provide to THB168 is used for the following purposes:

• Account management: Securely creating, verifying, and managing your user account.
• Transaction processing: Processing deposits, withdrawals, and any financial transactions related to your account.
• Identity verification (KYC): Verifying user identity to comply with legal requirements and prevent fraud and money laundering.
• Customer support: Responding to inquiries, resolving technical issues, and providing the necessary assistance.
• Platform security: Detecting and preventing fraudulent activity, unauthorized account use, and security breaches.
• Service improvement: Analyzing usage patterns to improve the user experience and service quality of THB168.
• Marketing communications: Sending promotional information and special offers — only if you have given consent to receive such communications.
• Legal compliance: Fulfilling applicable legal, regulatory, and governing body obligations.

4Data Sharing and Disclosure

THB168 does not sell or trade users' personal data. However, in certain situations, we may need to share your information with the following parties:

• Payment service providers: To securely process deposit and withdrawal transactions.
• Game software providers: The minimum information required to run games and verify promotion eligibility.
• Legal authorities: When required by law, court order, or a legitimate request from Malaysian government authorities.
• Technical partners: Cloud and infrastructure service providers bound by strict confidentiality agreements with THB168.
• Regulatory body: To relevant regulatory bodies to fulfill licensing and compliance requirements.

All third parties that receive THB168 user data are required to comply with data protection standards equal to or higher than those practiced by THB168 itself. Written agreements are established with each service provider to ensure your data remains protected.

5Data Security and Protection

THB168 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we employ include:

• 256-bit SSL encryption for all data transmission between your browser and THB168 servers.
• Encryption of sensitive data stored in our databases.
• Multi-layered firewall and intrusion detection system (IDS) active 24/7.
• Role-based access control — only authorized staff may access user data.
• Regular security audits and penetration testing by independent parties.
• Two-factor authentication (2FA) for staff access to THB168 internal systems.
• A comprehensive incident response plan to address any data breaches promptly.

6Data Retention Period

THB168 retains your personal data for as long as it is needed for the stated purposes or for as long as your account remains active. Specifically:

• Active account data: Retained for the duration your account is active on THB168.
• Financial transaction data: Retained for a minimum of 7 years in accordance with Malaysian legal requirements for financial records.
• KYC Data: Retained for a minimum of 5 years after account closure to meet anti-money laundering (AML) requirements.
• Technical logs: Retained for 90 days for troubleshooting and security purposes.
• Support communication records: Retained for 2 years after the last interaction.

Once the specified retention period has ended, your data will be securely deleted or anonymized in accordance with THB168's strict internal procedures.

7User Rights Regarding Personal Data

As a THB168 user subject to Malaysia's PDPA, you have the following rights regarding your personal data:

• Right to access: Requesting a copy of the personal data we hold about you.
• Right to rectification: Requesting the correction of inaccurate or incomplete data.
• Right to erasure: Requesting the deletion of your personal data under certain circumstances permitted by law.
• Right to restrict processing: Requesting that we restrict how we process your data in certain situations.
• Right to object: Objecting to the processing of your data for direct marketing purposes.
• Right to withdraw consent: Withdrawing consent you have previously given for certain data processing activities.

To exercise any of the above rights, please contact the THB168 support team. We will process your request within 30 business days and inform you of the outcome.

8Use of Cookies and Tracking Technologies

THB168 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential cookies: Required for core platform functions such as login, user sessions, and security. These cookies cannot be disabled.
• Performance cookies: Collecting information on how you use the platform to help us improve our services.
• Functionality cookies: Remembering your preferences such as language, region, and display settings for a more personalized experience.
• Analytics cookies: Helping us understand platform traffic and usage patterns in an aggregated and anonymized manner.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality and security of your THB168 account.

9Third-Party Links and Services

The THB168 platform uses certain third-party services such as payment providers and game software providers to deliver the best experience to users. Key things you should know:

• When you interact with the payment module, your transaction information is sent directly to licensed and registered payment providers.
• Each third-party provider has its own privacy policy governing how they handle your data on their end.
• THB168 is not responsible for the privacy practices of third parties, although we ensure all our partners comply with strict data protection standards.
• We periodically reassess agreements with all third-party providers to ensure ongoing compliance with our privacy standards.

10Children's Privacy

The THB168 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from underage children or minors.

If we find that personal data has been collected from someone under the age of 18 without proper verification, we will take immediate steps to delete that information and close the relevant account.

11Amendments to This Privacy Policy

THB168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Our notification process is as follows:

• The date of the most recent update will always be displayed at the top of this page.
• For significant changes, we will send notifications to registered users via email or in-account notifications at least 14 days before the changes take effect.
• Continued use of the THB168 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
• We encourage you to review this page regularly to stay informed about how we protect your data.

12Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the dedicated THB168 data protection team is ready to assist:

• Live Chat: Available 24/7 via the THB168 platform — the fastest way to get a response.
• Email: [email protected]
• Response time: Privacy and personal data requests will be processed within 14 business days.